The ESS gives employees the opportunity to get up-to-date information about schedules, salaries, discounts. After registration and login you get access to other useful functions in the network system.

Important! If you are outside on the Costco network, you cannot use Opera or Mozilla Firefox browsers. They have not enough protection and your account can be hacked, so the company has restricted access in advance.

Costco Employee Self Service Login



You must be registered to access the employee's personal account (instructions enclosed).

  1. Go to portal ess.costco.com, a login form will display.
  2. In the Username field enter «My Costco Account» (LAN ID) for Employee or Alumni. For Vendors or Suppliers it is enough to write e-mail. You can ask for it at your manager or you can check your email history by searching, it should be there.
  3. At the second field you must write your password. Please note, that the Passcode is case sensitive. Also, when you change your password for the first time, make sure that it is strong enough. In this way you will get extra protection .

After successful authorization you will have full access to Schedule, Handbook, different Benefits. Alternatively you can use Costco App for Sign in.

How to Register Costco account



To register in Costco ESS system you have to follow the easy steps:

  1. Go to mycostcoaccount.costco.com/register
  2. Choose your region (country) (Canada, Mexico, Australia, New Zeland or USA). Choose correctly, change the country is not yet possible in the account, which means you will need to create a new one in case of errors.
  3. Enter your Employee ID (The number can be found on the timecard. If you have a problem, you should contact the payroll department.)
  4. Enter Warehouse or Location (The number can consist of 2 to 5 digits, depending on the city)
  5. Employees that are rehired must enter their most recent date of hire and click «Continue».
  6. Attention! If you enter something wrong you will be asked to contact the Service Desk at 1-866-455-1914

  7. On the next step you need to enter the «Name Selection» fields.
  8. Next step - write about «Personal Information».
  9. Next «Validation Options».
  10. At the last step you must set a password-code in your personal account.

When Costco ESS is not Working

Sometimes when logging into ESS you get an error «Access Denied You don't have permission to access «site name» on this server». This ban is set for login into the cabinet from other countries. If you suddenly went on vacation and you need to watch something, then use VPN to enter.



There can also be errors already when entering your personal data, this can be solved in different ways:

  • Wait until the load on the server drops and try later
  • Call the support number and find out what the reason is.
  • Try to renew the password for log in. For this you need to do the simple steps:
    1. Press on the main form «Trouble Signing In»?
    2. Then select a category and press «Renew» or «Reset Password».
    3. Follow the prompts to get a new password in a few minutes.